audioauthors

Enhancing the customer journey with video

Read my latest blog post, for the Delight.us blog, which provides some ideas on how to use video during the digital customer journey.

How to use video for great brand experiences

Here's a link to a post I wrote for the Delight.us blog, on how some companies are using video to serve up memorable brand experiences for their customers.

Two sides of the same coin?

Two sides of the same coin? The Wall Street Journal covers the smartphone tracking issue:

Tracking bad: goo.gl/CWsK2

Tracking good: goo.gl/vvLRy

Steve Singer Interviewed on BlogTalkRadio

I was interviewed on BlogTalkRadio, about what you need to know to make great online content. You can listen to the interview (it's about 15 minutes long) here.

May I say that Google Earth for the iPad is awesome!

The Leaders We Need: Steve Singer Interview

Steve Singer talks with Michael Maccoby, the author of The Leaders We Need: And What Makes Us Follow.

Steve Singer Interviews Peter Williamson on Chinese Cost Innovation

How the Chinese will compete in the global marketplace. Steve Singer interviews Peter Williamson, co-author of Dragons at Your Door: How Chinese Cost Innovation is Disrupting Global Competition.

Sustainable Innovation

Steve Singer talks with innovation expert Cheryl Perkins about building a sustainable innovation culture in an organization.

Career Customizing

Cathleen Benko, co-author of Mass Career Customization: Aligning the Workplace with Today's Nontraditional Workforce talks with Steve Singer about the new workplace.

How Women Become Leaders

Steve Singer talk with Alice Eagly, co-author of Through the Labyrinth: The Truth About How Women Become Leaders.